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1. Which Vision Office did you visit?
2. Overall,
how satisfied were you with the services provided
to you by Vision?
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| 3. On a scale to
1 to 5, five being the best, please rate your level
of satisfaction for each of the following; |
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a.
Accuracy of information / documents
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b. Delivery
of services / documents when required or needed
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c. Professionalism
of staff
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d. Accessibility
/ Availability of staff
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e.
Problem
Resolution |
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4. For anything
rated below a five, please explain why so we can improve
our level of service;
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5. Please tell
us about the outstanding service you received so that
we can acknowledge our associates;
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| 6. Based on this
experience, would you choose future transaction with
Vision? |
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7. What products
and /or services offered by other title companies would
you like to see offered by Vision?
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8. Which title
company do you feel provides the best service in the
industry and why?
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9.
Would you like someone to contact you regarding your
recent experience with Vision?
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